Following our Summer 2020 reset, and continuing into future resets, only packages from the Ranks and Rank Upgrades sections will be refunded (bundle items will not be refunded). All other packages should be considered for use during the reset (or "Server Season") in which they are purchased, and not proceeding ones. We are making this change to help balance the in-game economy, as a decent amount of players tend to save up lots of purchased packages, and when the server is reset they are instantly at a game-breaking advantage over everyone else. If you have any questions about this change, please contact Joedon#0001 through our Discord.
Why make a purchase?
Purchasing a package is simple, easy, and gives you access to many different benefits in-game. Our shop offers all kinds of different ranks, items, and perks - all for your enjoyment and to help out your progression in-game!
How do I make a purchase?
Click the tabs above to navigate to packages related to the selected category. Simply type in your in-game name (cAsE SeNsItIvE) and then click the "Buy" button to view detailed information about the selected package. After adding items to your cart, fill out the required billing information, accept the terms and conditions, and click the purchase button to complete your payment. You don't have to have a PayPal account to pay - you can also check out as a guest through PayPal and then select the "Use a Debit or Credit Card" option to pay that way!
How long after purchasing will I receive my packages?
All payments are received and completed within fifteen minutes (usually less than five). If you have problems with your purchase, please make a post on our forums or contact @Staff on our Discord.
Payments support Emerald Prison and its services by paying for expenses.
Thank you for your support, and for helping our community grow.